Have the agent be open to all formats, and convert them to flip book format

There are a host of application programs out there that create documents. Word, Open Office, Works, Lotus Smartsuite, etc. The software should not care the document format is, but be able to make a nice flip book styled document. Additionally, it should support 32 and 64 bit environments, since much of the systems are now being sent from Manufacturers with 64 bit OS's.

This will allow the company to increase market share.